The Customer Satisfaction Management System can be applied to companies and-non commercial organizations in all sectors. Establishing, improving continuously and certify the Customer Satisfaction Management System in order to ensure efficient and effective assessment of complaints and feedbacks coming from the customers helps in improvement of market images of the companies. It results in increase of customer satisfaction, quicker solutions to customer problems and prevention of causes creating customer dissatisfaction.
Selamat datang diblog kami, PCA Certification adalah badan sertifikasi yang telah mendapatkan akreditasi IAS dari amerika, kami bermaksud membuat blog ini untuk memudahkan bapak/ibu memperoleh sertifikat ISO, jika dari bapak/ibu butuh informasi terkait sertifikasi silahkan menghubungi kami dengan senang hati akan kami bantu, berikut kontak person kami : Nama : Jaenudin Abdullah Phone : +6221-29608236 Hp.wa : 087884880018/081360737338